Not resolved
Price Affordability
Product or Service Quality

I ordered some dental chews for my dog in mid-September. About 10-14 days later, I received a backorder notification by email.

I called to ask when I could expect the product. Customer service promised to look into it and call me back. Never happened. Less than a week later I received another back-order notification.

Again no date when I could expect shipment. I heard nothing more until more than a month later, when I got an email asking me to review the product I never received! I called again and got a recording asking me to leave a message. Never heard back.

I emailed the company to express my displeasure. Again no response. Waiting for my credit card bill.

If the charge appears on it, I will file a complaint with the State Attorney General's office. Don't do business with this company.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

I didn't like: Lack of service.

Company wrote 0 public responses to the review from Oct 09, 2015.
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