Not resolved
Customer service
Exchange, Refund and Cancellation Policy

I ordered some meds from them on 2/17, of course they immediately took the money from my bank account. Here it is 2/24 and I am wondering where the meds are.

I called and they insist that they called me and spoke to me (he even said he remembered talking to me???) and told me they could not fill the prescription because they can't sell to Michigan. I was NEVER told this. The last msg I got from them (because I kept following up) was that they faxed my veterinarian for the prescription information and my vet was holding it up because they had not responded.

They kept lying to me on the phone insisting I was wrong.

This person wrote the review because of order processing issue at EntirelyPets and attached a photo. Reviewer claimed that he or she wants EntirelyPets to "i don't want anything from you....i don't trust doing business with you at all. i am a groomer and show dogs. i will let everyone know how distrusting i am of your company".

The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

Also, this reviewer considered the following company: Amazon. We collected other reviews about products and/or services offered by EntirelyPets misleading information for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like