I've never dealt with such unprofessional and terrible customer service in North America... Plain rude and disrespectful, one lie after another and they assume everyone is either very *** or just a one-time customer only!
The later is absolutely right because I will never buy anything from EntirelyPets again. The only thing they care about is keeping your money. They will transfer you from one person to another, put you on hold forever, tell you that you will receive a call back (which never happens) and basically tell you to forget about trying to solve your problem. Because they do not care!
Worst experience ever. Buyer beware!
Product or Service Mentioned: Entirelypets Customer Care.
Reason of review: Poor customer service.