Product: Entirelypets Shipping Service Clear all filters (12 of 12 reviews match)
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I have monthly auto-shipments set up for the SAME two medications for my dog.Three months ago, the shipments starting arriving with one of the two meds missing. It took nearly 5 additional weeks to get the second med shipped to me in April and May. In June, I contacted...
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1.0
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Entirelypets Shipping Service
I didn't like
  • Customer service
#1071370
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On 5/10, order was placed for my dogs 3 meds.Was told my credit card will not be charged until item is shipped. On 5/18, a charge actually went through (not pending), so I call to get the tracking number. I was told it's being shipped out and tracking number will be...
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1.0
Product
Entirelypets Shipping Service
I didn't like
  • Refund policy
  • Non-delivery of any items ordered
  • Customer service
#1050955
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received email saying it would be a month before receiving eyedrops. then they said they can not get it at all,there trying to find another brand.Now my order number is no good and im out 27.00 dollars and after 7 calls to service line im screwed. Dear Todd, Thank you...
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Entirelypets Shipping Service
#1037723
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I made the HUGE mistake in March of 2016 when I ordered 6 packages of Vetquinol Dentahex Oral Care Chews and 2 other items from Entirelypets.com. My first mistake was not canceling the order when I found out they were backordered. The second mistake was putting these...
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Entirelypets Shipping Service
#955511
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I ordered supplements for my dog and paid for priority shipping (2 to 4 business days). It took them 3 business days just to process it for shipping. When I pointed this out, the Customer Service agent told me that the order was processed in 24 hours as promised on...
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1.0
Product
Entirelypets Shipping Service
I didn't like
  • Totally untrustworthy and unethical
#938260
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Terrible customer serivce, and the worst shipping ever. It took 2 weeks to delivered while they say it takes 4-7 days. They told me wrong tracking number, so I had no idea when where my package is, and when it is delivered. I checked my USPS tracking page every...
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2.0
Product
Entirelypets Shipping Service
#904412
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I placed an order online with this company for four items. After two week which is one week greater than estimate for delivery ony received one item. contacted apathetic/pathetic customer service after two more weeks,person stated will check on order & follow up, did...
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1.8
Product
Entirelypets Shipping Service
I liked
  • Only item that i received
I didn't like
  • Never received most of my order for greater than seven weeks
#841034
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I ordered medications for my Dog from Entirelypets three weeks ago. I chose entirely pets as their price was better than my prior pharmacy. They promised prompt shipping. Two weeks later, no order or tracking information had been sent. I e-mailed their customer service...
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Entirelypets Shipping Service
#514757
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Ordered Cardiovascular Support and Digestive Enzymes - started using on my 3 dogs who immediately got diarrhea. Stopped using the products, dogs cleared up, started again, more diarrhea. Have stopped using all together. Called and talked to Customer Service (that is...
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Product
Entirelypets Shipping Service
#495295
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As mentioned by others this companies customer service is quite poor. As a repeat customer of theirs I've experienced multiple problems with shipping. Though their customer service does respond in a timely manner, it's in a condescending manner. Generally they ignore...
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Woodstock, New Brunswick
Product
Entirelypets Shipping Service
#491090
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